Frequently Asked Questions

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General Frequently Asked Questions

Q: What is DAS?

A: DAS is an acronym for Distributed Antenna System, which is a collection of cables, antennas, and other equipment that is put together for the purpose of enhancing the wireless signal in a particular area.


Q: What is the difference between a signal booster and a DAS?

A: While the purpose of both a signal booster and a distributed antenna system (DAS) is to enhance wireless signals, a signal booster is much simpler and cheaper than a DAS.  However, a DAS is capable of enhancing wireless signals in larger and more complicated locations.


Q: How does Cell Signal Booster Work?

A: They work by taking existing signal from outside and amplifying it inside. Read in more detail here.


Q: Where is the best place to put an outside signal booster antenna?

A: The best method is to find an unobstructed spot on your rooftop away from other antennas where you can make cell phone call. Rather than risk injury, the next best method is to find out which corner of the house receives the best signal and install the outside antenna in that corner.


Q: Why do I need more antennas?

A: Our product kit comes with everything that is needed to cover depending on the sq. footage. More antennas grant more coverage. Signal becomes weaker the further away from the antenna it travels. In order to maintain strong signal throughout your building, multiple antennas, strategically placed, may be required.

Account & Billing Frequently Asked Questions

Q: How secure is my order process?

A: Your order is always secured. All our order pages is located in a secure server which encrypted your data. Your data is never shared or sold to others. In some cases we may use your information to send you special information or to call you regarding different specials.


Q: Do I receive an invoice for my order?

A: Yes, an invoice receipt will be sent to your email registered into our account with the confirmation details of the products bought.


Q: What payment process do you accept?

A: We accept credit card, paypal and paypal credit type of payment. If these are not available to your side, then we are happy assist you processing your payment. Kindly contact our support team for further assistance.